Frequently Asked Questions
We want to ensure that you have as smooth a registration process as possible. Here you will find the answers to the most commonly asked questions we get from new registrars. If there is a question you have that is not listed here, please don't hesistate to reach out to us via email firstname.lastname@example.org
Can I register additional people who did not play with YUMA before?
Yes you can. We welcome everyone to the YUMA experience!
What payment methods will be accepted for registration?
We accept cash and debit cards at our Mas Camp. Online registration is also avaialble via our website.
Can I get a refund for my costume deposit for any reason?
Costumes are made for each individual; and will only be released upon full payment. Failure to pay costume in full will be considered forfeiture.
Will YUMA compete for band of the year or cross the Savannah stage?
Our movement and vibes are most important to our YUMANS. Whilst there’s always intent to cross all stages, this will be determined on people flow both Monday and Tuesday.
Can I buy any extra pieces with my costume?
Upgrades such as headpieces, collars, backpacks etc. will be indicated as an option where applicable in the design when you register. All add ons and/or upgrades require full payment upon registration.
What happens if I input inaccurate information into the registration system?
After registration there will be no size/section changes or amendments to the registration information. We require you to be as accurate as you can, changes WILL NOT be accommodated.
Can someone else collect a costume on my behalf?
Yes they can! Please have your representative collect your costume with a detailed signed letter, your YUMA receipt and a copy of a Valid ID. We will request a Valid ID from your authorised person as well.
I missed my section’s distribution date, what can I do?
You can collect your costume at a later date. Please note that your wait time maybe longer as the sections scheduled on that date will be given priority.
What is my section line up?
Section line up will be released closer to Carnival Monday, please check our social media platforms and website for those updates.
Where can I find future updates about the band after registration?
YUMA will contact you directly via emails; however you can also catch up with us via Facebook, Twitter, Instagram and our website. Please email queries to email@example.com. Please note it may take up to 48 hours to receive a response due to the influx of emails we receive on a daily basis.